Privacy Policy

1. Overview

AllStackHub LLC ("AllStackHub," "we," "us," or "our") operates allstackhub.com and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with us via email, SMS, or other channels.

By using our website or submitting a contact form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.

2. Information We Collect

Information you provide directly

• Contact form submissions: name, email address, phone number, company name, service interest, and message content.
• SMS opt-in: your mobile phone number and your explicit consent to receive text messages.
• Email opt-in: your email address and consent to receive email communications.
• Communications: any information you send us via email, SMS replies, or other channels.

Information collected automatically

• Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
• Device information: device type, screen resolution, and unique device identifiers.
• Cookies and tracking technologies: see Section 6 for details.

Information from third parties

• We may receive information about you from analytics providers, advertising partners, or publicly available sources to supplement what you provide directly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send SMS messages you have opted into (see Section 4)
• Send emails you have opted into (see Section 5)
• Send project updates, appointment confirmations, and service notifications
• Improve and personalize our website and services
• Analyze usage patterns and measure the effectiveness of our communications
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraud or abuse

We rely on the following legal bases to process your personal data (where applicable under GDPR):

• Consent — for SMS and email marketing communications
• Contract — to respond to your inquiry and deliver services
• Legitimate interests — for website analytics and security
• Legal obligation — to comply with applicable laws

4. SMS Messaging (10DLC)

Opt-in

You may only receive SMS messages from AllStackHub if you have expressly opted in by checking the SMS consent checkbox on our contact form at allstackhub.com. By opting in, you confirm that:

• You are the authorized user of the phone number provided
• You are at least 18 years old
• Consent is not a condition of any purchase or service

Types of messages

Once opted in, you may receive:

• Responses to your inquiry from our team
• Project status updates and notifications
• Appointment confirmations and reminders
• Service information and promotional content from AllStackHub

Message frequency and rates

Message frequency varies based on your inquiry and your engagement with our team. Message and data rates may apply depending on your wireless carrier plan.

Keywords

Auto-responses

• After STOP: "You have been unsubscribed from AllStackHub SMS messages. No further messages will be sent. Reply START to resubscribe."
• After HELP: "AllStackHub: For support email hello@allstackhub.com or visit allstackhub.com. Reply STOP to unsubscribe. Msg & data rates may apply."

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. AllStackHub is not responsible for any charges applied by your wireless carrier.

Opt-out

You may opt out at any time by replying STOP to any message, or by emailing hello@allstackhub.com with "SMS Unsubscribe" in the subject line.

5. Email Communications

If you opt in to email communications via our contact form, we may send you:

• Responses to your inquiry
• Company news and product updates
• AI industry insights and relevant content
• Promotional offers and service announcements

You can unsubscribe at any time by clicking "Unsubscribe" in any email we send, or by emailing hello@allstackhub.com with "Email Unsubscribe" in the subject line. We will process your request within 10 business days.

Note: even after unsubscribing from marketing emails, we may still send you transactional emails directly related to services you have requested (e.g., project updates, invoices).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Types of cookies we use:

• Essential cookies: required for the website to function (e.g., session management). Cannot be disabled.
• Analytics cookies: help us understand how visitors use our site (e.g., page views, traffic sources). We use anonymized, aggregated data only.
• Preference cookies: remember your settings and preferences across visits.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more details, see our Cookie Policy.

7. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service providers: third-party vendors who assist us in operating our website and delivering services (e.g., email delivery providers, SMS carriers, cloud hosting). These parties are bound by confidentiality agreements and may only use your data to perform services on our behalf.
• Legal compliance: when required by law, court order, or governmental authority, or to protect the rights, property, or safety of AllStackHub, our clients, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

In all cases, we require that third parties maintain the confidentiality and security of your information and use it only for the specified purpose.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Contact form submissions: retained for up to 3 years to support ongoing business relationships
• SMS opt-in records: retained for 5 years as required for carrier compliance documentation
• Email opt-in records: retained until you unsubscribe, plus 1 year for audit purposes
• Server logs: retained for 90 days

To request deletion of your data, see Section 9 (Your Rights).

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

All users

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate or incomplete information
• Deletion: request that we delete your personal information
• Opt-out: unsubscribe from SMS or email communications at any time

California residents (CCPA/CPRA)

• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the "sale" or "sharing" of personal information (we do not sell or share your data)
• Right to non-discrimination for exercising your rights
• Right to limit use of sensitive personal information

EEA/UK residents (GDPR/UK GDPR)

• Right to data portability
• Right to restrict processing
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time without affecting prior processing
• Right to lodge a complaint with your local supervisory authority

To exercise any of these rights, contact us at hello@allstackhub.com with the subject line "Privacy Request." We will respond within 30 days (or as required by applicable law).

10. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS/TLS encryption for all data in transit
• Access controls and authentication for internal systems
• Regular security reviews and vulnerability assessments
• Employee training on data privacy and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will promptly delete it. If you believe we have collected information from a minor, please contact us at hello@allstackhub.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or SMS.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us: